Shipping policy
Delivery is FREE For Orders Over $99 Australia for the standard delivery method.
Orders received before 12pm will be packed and sent the same day (business days)
Standard Delivery - $9.00 flat rate
Express Delivery - $15 flat rate
For suburb specific delivery time, visit the Australia Post delivery estimator website to find out.
- Express orders placed on weekdays before 12pm AEST will leave our warehouse on the same day. Orders placed outside of these times will leave the next business day.
- Delivery time will then be based on Australia Post.
- Please visit the Australia Post delivery estimate website to estimate delivery.
Free Shipping Terms & Conditions:
- No promo code needed! Free delivery is automatically applied at checkout when your order is over the specified threshold.
- The threshold for free delivery is calculated after any promotions and discounts are applied.
- Free delivery is a limited promotion and not available for orders delivered outside Australia.
INTERNATIONAL SHIPPING:
We ship to New Zealand, USA, Europe, Canada and the UK via Australia Post Express International. You will receive an email with a tracking number when your order has been dispatched.
*Please note that all import duties, taxes and import fees are unable to be included in the shipping costs. These charges are the customer's responsibility. Please check with the customs office in your destination country to determine what these additional costs will be before proceeding with your order.
Delivery on public holidays:
All orders received on public holidays will be dispatched the next business day.
During busy periods such as the busy festive season, you may experience a slight delay in deliveries from Australia Post, we will keep you updated via our socials and website of shipping cutoffs.
For any other enquiries please email hello@thebrainsanctuary.com.au